When your Ford vehicle needs warranty-covered repairs, the last thing you want is to be stranded without transportation. Fortunately, Ford offers a loaner car policy as part of its commitment to customer satisfaction. However, the availability and specifics of this benefit can vary depending on your warranty type, dealership practices, and extended service plans.

Here’s everything you need to know about the Ford warranty loaner car policy, including how it works, when it applies, and what you can expect during repairs.

Does Ford Provide a Loaner Car for Warranty Repairs?

Ford’s factory warranty does not automatically include a loaner car for warranty repairs. However, dealerships often provide loaner vehicles as a goodwill gesture or as part of their service policies. Loaner car benefits are more commonly included in Ford Protect Extended Service Plans (ESP).

Loaner Car Benefits Under Ford Protect Extended Service Plans

If you’ve purchased a Ford Protect Extended Service Plan from an authorized dealer like Granger Ford, you may qualify for rental or loaner car coverage during warranty-covered repairs.

Key Details of Ford Protect Loaner Car Coverage:

• Rental Car Reimbursement: Covers up to $35 per day for a maximum of 10 days per repair visit.
• Extended Repairs: Applies if your vehicle requires an overnight stay or multiple days of repairs.
• Seamless Process: Rental car benefits are integrated with your service visit, making it easy to stay on the road.

How the Loaner Car Policy Works

1. Confirm Coverage

Before bringing your vehicle in for repairs, check your warranty terms or extended service plan to confirm loaner car benefits.

2. Contact Your Dealership

Many Ford dealerships, including Granger Ford, offer loaner cars during warranty repairs, even if it’s not explicitly covered in your plan. Call ahead to ensure availability and reserve a vehicle if needed.

3. Provide Necessary Documentation

You may need to provide a valid driver’s license, proof of insurance, and warranty documentation to qualify for a loaner car.

4. Claim Reimbursement

If your plan includes rental car reimbursement, keep all receipts and submit them to the dealership or claims department for processing.

FAQs About Ford’s Loaner Car Policy

1. Is a loaner car guaranteed for all warranty repairs?

No, loaner cars are not guaranteed under Ford’s standard factory warranty. However, many dealerships provide them as a courtesy for extended or overnight repairs.

2. Are loaner cars included in Ford Protect plans?

Yes, Ford Protect Extended Service Plans, such as PremiumCARE and ExtraCARE, include rental car reimbursement benefits for up to $35 per day for qualifying repairs.

3. What happens if a loaner car isn’t available?

If your dealership cannot provide a loaner car, you can rent a vehicle from an authorized provider and submit receipts for reimbursement, provided your plan includes this benefit.

4. Are there restrictions on using a loaner car?

Loaner car policies vary by dealership, but you may need to adhere to mileage limits or return the vehicle once repairs are completed.

5. How do I get a loaner car if my warranty doesn’t include one?

Speak with your dealership about their loaner car availability or consider renting a vehicle from a local provider. Some dealerships may offer courtesy vehicles at no charge.

Why Choose Granger Ford for Your Warranty Needs?

At Granger Ford, customer satisfaction is a top priority. As an authorized dealer of Ford Protect Extended Service Plans, Granger ensures that you receive comprehensive coverage, including rental car benefits, during warranty-covered repairs.

Why Customers Love Granger Ford:

• Factory-Backed Warranties: Ford Protect plans ensure seamless repairs with genuine Ford parts.
• Transparent Pricing: Competitive rates with no hidden fees.
• Exceptional Service: Loaner car assistance and support during repairs.

Protect Your Ford Today

While Ford’s standard warranty doesn’t always guarantee a loaner car, extended service plans like Ford Protect ESP and dealer-specific policies can make the process hassle-free. Whether you need rental car reimbursement or a dealership-provided loaner, understanding your options ensures you stay mobile during repairs.

Ready to enhance your warranty experience? Get a free Ford Protect quote from Granger Ford today and enjoy the peace of mind that comes with comprehensive coverage and top-tier customer support!